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Cyvatar Reseller Program features and benefits
Program features & benefits table
|
Offering |
Full Service |
Operator |
Authorized |
|
|
Package Discounts |
Customer facing discounts for size, term and upfront payments. Higher authorization levels receive greater discounts. |
✔️ |
✔️ |
✔️ |
|
Custom Packages |
Ability to create custom packages for customers without Cyvatar involvement. |
✔️ |
✔️ |
❌ |
|
Exclusive Discounts and Packages |
Exclusive Package built just for our full service reseller Resellers. |
✔️ |
✔️ |
❌ |
|
Joint Marketing |
Participate in joint regional promotions including promotional e-mails, ads, events, etc. |
✔️ |
✔️ |
❌ |
|
Service |
||||
|
Customer Support Managed by Cyvatar (Authorized & Operator) |
After sale Cyvatar will manage 100% of deployment, implementation and continued maintenance and remediation |
|
✔️ |
✔️ |
|
Customer Support Managed by Reseller (Full Service) |
After sale Reseller will manage of deployment, implementation and continued maintenance and remediation |
✔️ |
❌ |
❌ |
|
Effective Communications |
||||
|
Personalized links & landing page |
A personalized link and landing page for Cyvatar resellers |
Referral Link Dedicated Landing Page |
Referral Link Dedicated Landing Page |
Referral Link to Cyvatar e-commerce site |
|
Monthly Reseller Call |
A monthly call with Cyvatar leadership that includes feedback sessions, special looks, announcements, applicable alliance deals and open Q&A |
✔️ |
✔️ |
✔️ |
|
Monthly newsletter and e-mails |
This is not spam, but valuable information requested by our Resellers. Includes special announcements, applicable alliance deals, updated Q&A and new sales tools. |
✔️ |
✔️ |
✔️ |
|
Reseller Resources |
||||
|
Reseller portal (Partner Hub) |
View all your leads, registered accounts and personal information within our Reseller portal |
✔️ |
✔️ |
❌ |
|
Market information |
Learn market trends to determine which verticals to target, what they prefer and more. |
✔️ |
✔️ |
✔️ |
|
Competitive Analysis |
Review the latest matrix that shows how Cyvatar products compare to the competition. |
✔️ |
✔️ |
✔️ |
|
Reseller program support |
You can talk to the Reseller Program Manager if you need to know anything about the Reseller Program, have any problems or suggestions. |
✔️ |
✔️ |
✔️ |
|
Reseller Community |
Have a question about configuration, sales strategies, or overcoming objections? Visit the Reseller slack to post your questions and view responses from support and Resellers around the country. |
✔️ |
✔️ |
✔️ |
|
Sales Tools |
PDF product slicks, sample ad and e-mail templates, white papers, PowerPoint presentations, guides, and case studies. |
✔️ |
✔️ |
✔️ |
|
Brand Usage |
Review branding guidelines, logo usage and leverage the Cyvatar brand to enhance your image. |
✔️ |
✔️ |
❌ |
|
Tech & Sales Support & Training |
||||
|
FREE Training |
Get up to speed on the product, sales approach and installation within the self-paced FREE training. Many of these feature streaming video. |
✔️ |
✔️ |
✔️ |
|
Join Sales Support |
Receive joint sales support from Cyvatar for deals of $50k+ |
✔️ |
✔️ |
❌ |
Offering
- Package Discounts: Exclusive customer facing discounts for size, term, and upfront payments. Higher authorization levels receive greater discounts. Discounts available only when a customer works with a participating reseller.
- Custom Packages: Help your customers fill their security gaps with custom packages. Resellers in the Operator and Full Service Tiers are able to create custom packages without Cyvatar involvement. Custom packages must contain a minimum of 3 solutions and be sold to companies of 100 or more employees.
- Exclusive Discounts and Packages: Exclusive discounts and packages available for customers working through full service resellers.
- Joint Marketing: Participate in joint regional promotions including promotional e-mails, ads, events, webinars etc.
Service
- Customer Support: Choose between Cyvatar fulfilling 100% of post-sale customer support (Authorized, Operator) or your team delivering post sale support (Full Service tier).
Effective Communications
- Monthly newsletter and periodic e-mails. This is not spam, but valuable information requested by our Resellers. Includes special announcements, applicable alliance deals, updated Q&A and sales tools.
- Monthly Reseller Call: A Monthly call with Cyvatar leadership that includes feedback sessions, special looks, announcements and applicable alliance deals and open Q&A.
- Personalized Links & Landing Pages: Personalized referral links, customized landing pages and check out experience.
Reseller Resources
- Reseller Portal: View all your leads, registered accounts and personal information within our Reseller portal.
- Market Information: Access to a general overview of the SMB cybersecurity market, unique challenges and sales solutions.
- Competitive Analysis: Review the latest matrix that shows how Cyvatar products compare to the competition.
- Sales tools: Pricing calculators, PDF product slicks, sample ad and e-mail templates, white papers, PowerPoint presentations, guides, and case studies.
- Brand Usage: Review branding guidelines, logo usage and leverage the Cyvatar brand to enhance your image.
- Reseller Program Support: Direct access to Reseller Program manager for any questions, problems or suggestions
- Reseller Community: Have a question about configuration, sales strategies, or overcoming objections? Visit the Reseller slack to post your questions and view responses from support and Resellers around the country.
Tech & Sales Support
- Free Training: Get up to speed on the product, sales approach and installation within the self-paced FREE training. Many of these feature streaming video.
- Joint Sales Support: Receive joint sales support from Cyvatar for deals of $50k+
*Please note that the Program features and benefits are subject to change. Check this article for updates.